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Whistler Accommodation

Whistler Pet Friendly Accommodation

Accommodation

Booking Policies

Booking Policies for Vacation Rental Homes and Condos managed by Whistler Platinum

Minimum Age Requirement

No Guest younger than thirty (30) years of age on the day of check-in will be permitted to rent or occupy a vacation rental of four (4) or more bedrooms unless accompanied in the same property by a parent or guardian. This age requirement will be reduced to twenty-five (25) years of age for one (1), two (2), and three (3) bedroom properties. Please be aware that guests that do not meet the minimum age policy will be denied check-in, or will be required to vacate a rented property. No refunds or other compensation shall be due from the management company to anyone as a result of the denial of occupancy to an underage guest or other accompanying guests. Whistler Platinum reserves the right to ask for proof of age.

Hotel Minimum Age Requirement

Minimum age requirements vary by hotel. For most hotels, the primary guest must be at least twenty-one (21) years of age on the day of check-in. If the minimum age requirement is older (usually twenty-five (25) years of age), it will be listed on the Hotel policies at the time of booking or on the hotel details page. The Hotel reserves the right to ask for proof of age. No refunds or other compensation shall be due from the management company to anyone as a result of the denial of occupancy to an underage guest or other accompanying guests.

Payment Schedule

Summer Season: May 1 - November 30: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 30 days prior to arrival. If booking is made within 30 days of arrival, the full amount will be charged at time of booking.
Winter Season: December 1 - December 17 & January 1 - April 30: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 45 days prior to arrival. If booking is made within 30 days of arrival, the full amount will be charged at time of booking.
Festive Season: December 18 - December 31: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 90 days prior to arrival. If booking is made within 90 days of arrival, the full amount will be charged at time of booking.

Cancellation Policy

Summer Season: May 1 - November 30: If the reservation is canceled outside 30 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 30 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.
Winter Season: December 1 - December 17 & January 1 - April 30: If the reservation is canceled outside 45 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 45 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.
Festive Season: December 18 - December 31: If the reservation is canceled outside 90 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 90 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.

Security Deposit

Each reservation will be required to provide a security deposit at the time of check-in by way of a pre-authorization on a valid credit card. The security deposit will range from CAD$1000 to CAD$2500 for most properties, and may be up to CAD$5000 for the estate homes such as Kadenwood. Provided no charges are incurred for excess cleaning, property damage or telephone calls, the authorization should be released by the credit card provider approximately 2 weeks after departure.

Extra Person Charges

Every property is priced with a maximum of 2 adults per bedroom. (Dens and Lofts are considered bedrooms) Additional guests will be charged $30.00 (CDN) per person per night. During Festive Season and Winter Holiday dates this will be charged at $50.00 per person, per night.
Please note there are a maximum number of guests allowed in each property. A maximum of One roll away bed per property will be permitted. Guests using a sofa bed or requiring a roll away bed for an additional person will be charged the extra person charge.

Liability Disclaimer

Prices for Accommodation and packages are subject to change without notice, and reservations are based on availability. The information, products, and services published on this website may include inaccuracies or errors, including pricing errors. In the event that Accommodation or packages are listed or provided to us at an incorrect price or with incorrect information due to typographical error or other error in pricing information, Whistler Platinum Reservations Ltd expressly reserves the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your pending reservation without penalty.

Housekeeping

Our self-catering properties will be clean and ready for arrivals. Daily housekeeping is available for an extra fee. For stays of eight days or more, we offer a complimentary midweek clean. All properties have laundry facilities either in the unit or in the building.

Towels

Adequate quantities of towels will be provided for the number of people booked. Delivery of extra towels is available, upon request.

Multiple Properties

Please note that all properties are privately-owned and are equipped according to the individual owner's taste and requirements. Groups renting more than one property need to make sure inventory stays in the property a restocking charge will be deducted from the security deposit if items have been moved to other properties.

Parking

All properties have a specified parking stall for one vehicle. Some larger properties have two parking stalls. There is visitor parking available at most complexes, on a first come, first served basis. The average height clearance is 6ft. 9in. Over sized vehicles are difficult to accommodate in Whistler and parking for such vehicles may not be available at peak times. Parking instructions are unique to each complex and must be followed.
** The Aspens, Le Chamois Hotel and Glacier Lodge have paid parking in affect, payable on site.

Garbage

Each complex has a garbage room. It is the responsibility of the guest to remove garbage. To protect wildlife in Whistler please do not leave garbage outside.

Telephones

All local telephone calls are free. Long distance calls must either be charged to your own calling card or placed with a purchased telephone card. Please note that not all U.S. or overseas 800 numbers are accessible from Canada. Telephone cards are available for purchase at many stores throughout Whistler.

Hot Tubs

Whistler Platinum ensures that all private hot tubs are maintained regularly. Guest use hot tubs at their own risk. The strata management company for the complex maintains communal hot tubs. If you experience any problems, please call our office and we shall alert the strata company. Occasionally, tubs may need to be shut down for maintenance. Such maintenance is unavoidable and is to protect the health of users.

Smoking / Pets

Please respect the living space as ALL of our properties are non-smoking inside the property. Please limit smoking to balcony or patio areas where permissable. Please use the provided ash trays to dispose of cigarette butts as they must not be disposed of over the railings as this is considered a fire hazard. Any units with evidence of smoking inside will result in a $500 fine.
Whistler Platinum can appreciate how important your pets are. However, we request that you leave your pets at home as we are unable to accommodate them. There will be a $500 fine for any pets or evidence of pets found in the units.

Guest Pre Arrival Forms

Whistler Platinum must receive completed guest pre-arrival forms with requested bed configurations, number of people staying in the property and expected time of arrival a minimum of 15 days prior to arrival date, or reservation may be subject to cancellation.

Arrival

Nights

Bedrooms

Adults

Children

Select a Property

Every third night of your stay is free on select rooms at the Pan Pacific Whistler Mountainside or the Pan Pacific Whistler Village Centre this summer when you book by June 30, 2013.

Some Blackout Dates apply.

Check Availability

Whistler Pet Friendly Accommodation

Whistler is definitely a dog-friendly resort. Dogs love Whistler's wide open spaces, dog-designated beaches, miles of hiking and biking trails, rivers, lakes and fresh mountain air. Many of the outdoor patios allow dogs on a leash and often have drinking bowls. We've even got a doggie daycare to walk your pooch while you are on the hill.

Pet-Friendly Whistler Condos

Forest Trails #28 Located in the upper village, this spacious three-bed three-bath townhome boasts a wood-burning fireplace, easy access to the ski-hills and is serviced by the free village shuttle.
Northern Lights #25 Perched just above Whistler Village, this four bedroom plus den townhome features a private hot-tub, wine cellar, two living areas and access to the nearby ski trails.

Whistler Dog Friendly Hotels

Whistler Platinum can create the perfect Whistler vacation for you and your pet. If you have decided to pamper yourself and stay at one of Whistler's finer hotels you can rest assured your pet will be spoiled aswell. The following Whistler hotels qualify as pet-friendly.

Four Seasons Resort Whistler probably takes the best care of pets of any of the hotels. Your four-legged friend will be spoiled with a porcelain bowl, house-made dog biscuits, bottled water and an overstuffed pet bed to relax in front of the fire. Best of all, there is no additional charge.
The Fairmont Chateau Whistler welcomes small pets for a rate of $50 per day plus HST. Your pet is supplied with a small pet bed, special doggie treats and a pet bowl.
Westin Resort and Spa welcomes dogs free of charge and offers a complimentary Westin Heavenly Dog Bed and food bowl with mat for use during your visit.
Hilton Whistler Resort and Spa welcomes pets as their guests for a rate of $25 per day plus HST. As part of your stay, your pet will be supplied with a "pooch case" of toys and pet sanitary items and will enjoy special treats.
Pan Pacific Whistler Village Centre accepts pets for a rate of $25 per day plus HST. Your furry friend will enjoy treats, a dog blanket, water and some food.

Pets in Whistler

While you can be forgiven for thinking Whistler is a little dog crazy, you should always remember that not everyone is as keen on dogs as you. Please adhere to these regulations with your dog while visiting Whistler:

Dogs must be on a leash and under your control at all times and this includes the Village, trails, and parks
Dogs are not allowed on public beaches except designated dog beach areas at Rainbow Park on Alta Lake, Alpha Lake, and at Lost Lake Park's Canine Corner; see a Whistler valley map
Please pick up after your dog; the Whistler Municipality provides plastic bags along the Valley Trail and in designated areas
Never let your dog or cat out at night without you; there are predators that are more adapted to Whistler's environment than your "Spot" or "Whiskers"

Bringing your Pet to Canada

There is no quarantine period if your pet is arriving from the United States. However, all dogs and cats are legally required to have current rabies vaccination and papers when in Canada. You do not need a certificate of rabies vaccination if your pet is less than three months old. All animals must be in good health when they arrive. Always carry all your pet documents with you, including vaccination certificates, health certificates and import certificates when required.

If you are arriving from another country, we suggest you check with the Canadian Consulate in your country for the most up-to-date information on animal quarantines.