House

Nice house

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Gorgeous chalet

A beautiful chalet, spacious and very comfortable. The only issues we had were the dishwasher and oven did not work very well - dishwasher didn't clean properly and the oven racks would not pull out easily. We also had problems with the washer/dryer. For such a high end place we were a little disappointed with the appliances.

Looks nice, but think twice

I did not appreciate that our bath tub was off limits, the kitchen had cheap an hardly any utensils, the fire wood was wet, management only called last night to see if all is was good but really to tell us to leave by 10 am.

A terrific experience

We have vacationed in many places but I have never experienced a more helpful, kind team to work with than I did during this stay. Thank you for making this vacation a once in a lifetime experience.

Already planning our next stay!

I booked my stay at the Big Sky Chalet through Whistler Platinum and I couldn't be happier with my choice. The staff were extremely professional and helpful. They were very attentive and tended to our needs with a sense of urgency. My guest experience planner, Ohnmar, even replied to my messages on her day off. The chalet is in very good condition, and the few minor maintenance issues that we experienced during our 7 night stay were always attended to and fixed within half a day. We had 8 adults and one baby staying at the house and we were always very comfortable; even the dining table seated us all! I wouldn't hesitate to recommend this property and we can't wait to come back!

Great stay in Whistler. Whistler Platinum couldn't have been more helpful to our group.

Always Great

This is our third stay at Big Sky. We just love it. However, this year, when we checked in, there was an awful smell in the kitchen area. It seems like the cleaning staff used dirty/smelly water to wash the floors. After a couple of days, the smell went away. Not the greatest way to be welcomed to our vacation home! Other than that, things were great as always.

No details overlooked

Beautiful chalet with all possible amenities already there. Although it is a bit of a walk from the village, Green Lake, parks, Nick North, and a variety of other late spring/summer/early fall recreational activities are very close.
Fantastic views and en-suites in every room make this ideal for multiple couple vacations. The large garage and "mudroom" near laundry are well thought out and convenient. Media room is great.
We got a good last minute deal, but would repeat at the regular rate.

Big sky chalet

we had a fantastic holiday. loved whistler, skiing, being with my family. The house was fantastic and the view was beautiful but the jacuzzi didn't work a lot of the time, we got smoked out as there wasn't instructions saying to open up vents. the fire was working in the bedroom and the BBQ heater wasn't working. So was a bit disappointing for the money we spent on it. But it was such a beautiful house and I'm trying not to think of the downsides.
Impressed with Whistler Platinum service as they tried there best to get these things fixed.

Worth the stay for the second time around

We really enjoyed our stay at Big Sky for the second year in a row. It is a beautiful and spacious property with plenty of room for guests. The kitchen is an absolute dream!

However, we were disappointed to find that the toilet in the master bedroom is still acting up. And, there was no coffee maker when we first arrived!

That said, Erin and her team did a fabulous job of meeting our needs and providing help and support whenever required. We look forward to Year 3!