Fantastic condo in a great location

The condo was amazing and well looked after. The location was great - there is a trail out the back down to the blackcomb slope which we skied down (about 10 min walk otherwise) and there is the free shuttle bus stops just outside (until 1am). No complaints whatsoever, a brilliant holiday!

Excellent.. except one small thing

Only problem was the lack of hot water at certain hours. Other than that everything was great.

Loved the cabin

A wonderful stay all round, stuff memories are made of

Nice Property but you do have to walk a little to the slopes.

Stayed here in January 2011. Terrible snow conditions that were wet and heavy but we still had fun thanks to the nice accommodations. Hot Tub was great along with kitchen facilities. We thought it was closer to the slopes. It is quite the trek to Blackcomb in ski boots but manageable in boarding boots.
Some of the pillows need to be replaced. There were blood stains on the pillows in the middle queen bedroom but they had clean pillow cases. Pillow protectors and mattress pads were not provided either as well as extra pillows which were sorely needed since the standard were sub-par.
We could not find a DVD player upon arrival despite it being listed as an amenity. One was supplied to us the night we told the front desk of the missing player.
The bathroom sink on the right side of the mid-level bathroom had a leak and would spit water on you when you turned it on.
Towels were excellent shape, white, and fluffy.
We also liked the boot warmer and entry bench area to put on ski equipment!

We did not stay in the unit I picked..we were asked to stay in another unit because the people in ours were still in the unit

There were no screens in the windows.. very hot air conditioning. very dark lots of the blinds were broken...ants on the deck...big red ants ones. the dryer wouldn't work. But the property manager tried to do there best to fix everything.

We thoroughly enjoyed our stay. Great location (ski down a path to the mountain), and the home is lovely. Very nicely furnished - the photos on the website are an accurate reflection of the property. Only drawback is that the garage is very small, however we were able to park outside. We would stay here again.

Excellent accommodations!

Although I ended up getting injured during our trip, our whole group was extremely impressed with the condo. The only thing I can think of to comment on is that the jacuzzi didn't have enough water in it and we added big deal. We loved the place! Erin and all other Whistler Platinum staff were wonderful. Will definitely contact them again for next trip and also refer to friends.

Nice property however shame about poor maintenance and unknowledgeable staff

There were a few problems with the maintenance of the property. First off, the hot tub was only half full when we checked in and as a result was not working correctly. A few bits of furniture in the apartment were falling apart when we arrived. Also there is not really enough room in the garage to park a larger car.

The staff, while polite and helpful, did not seem to know the property at all, and we needed to keep calling about accessing the garbage bins, parking etc because none of this information was giving to us on check in. Furthermore, we were told that the property would be cleaned half way through our stay, and no one arrived, so we had to chase this up as well.

The property itself was gorgeous and the amenities were great! The bedrooms were very comfortable and the entire house was always warm. Also in a very good location, approx 5 mintues from Whistler ski slopes on the shuttle.

Crystal Ridge 14 - A lovely warm Christmas retreat.

This Condo is ideal for a family or equally suitable for a group of friends sharing. Our expectations were exceded as soon as we arrived at the property. Complete with a lovely open plan Kitchen/dining/lounge area the property also features a nice little snug area on the first floor which has a coffee table and TV for chillaxing away from the main lounge area. There are good bathroom facilities also featuring double headed powershowers. The hot tub is a must for soaking muscles every day too. Its a 10 minute walk away from the main village although free shuttles run every 15 mins if your legs can't handle wlking after a day on the slopes. Overall a very enjoyable experience was had by all. Highly recommended *****