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Glacier Lodge #229

Upper Village

Distance to Lifts or Trails: 1 minute walk

Distance to Village: 10 minute walk

1 Bedroom + Den

2 Bathrooms

4 Max Occupancy

1000 ft²

About the Home

Glacier Lodge #229 is a spacious one bedroom plus den, two bathroom, two level condo at the base of Blackcomb Mountain in the Upper Village. Conveniently, the free shuttle is just outside for easy access to the base of Whistler Mountain and the Main Village. Alternatively, you can reach the Village on foot with a 10 minute walk down the Fitzsimmons path.

Living Areas

The open-concept main living floor features a 20 foot vaulted ceiling, gas fireplace, scenic views of Cougar Mountain and flat screen TV with DVD player. The dining area seats 6 comfortably and leads into the modern kitchen with stainless steel appliances and granite countertops. Or enjoy a BBQ and the mountain vistas from the wrap around deck accessed from the living room.

Bedrooms & Bathrooms

The master bedroom and den are located upstairs. The den is an open room with two twin beds - perfect for the kids. To access the master bedroom that features a double bed and an ensuite, one must pass through the den. The master ensuite features a spacious glass-enclosed shower and single vanity. The second separate bathroom is located on the main floor and features a bathtub with overhead shower and spacious single vanity.

Added Conveniences

Glacier Lodge offers complimentary wireless internet (however, there is a daily usage limit of 500mb per day). It also features a year round heated pool and hot tub to unwind after the day's activities, a common area ski equipment storage and each floor of the lodge has a common laundry room for guest use. The Lodge also offers parking for an additional fee. Glacier Lodge #229 is a great choice for small families, offering comfort and convenience at the base of Blackcomb.

Rates and Availability

Select your Travel Dates: Click the calendar to select your first and last night and receive an instant quote below. Applicable deals will be applied when you select your dates.

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*Published calendar rental rates are quoted in Canadian dollars and do not include applicable taxes or extra person charges.

Date and Rate Summary


Check-in:
Last Night:
Nights:

Base Rate:
Taxes & Fees:
Total Price:

Quote Details

Call our office to book now *Please note: We reserve the right to follow up with you via email.
1877-932-1777

FALL DEALS

7th Night FREE

Stay for 7 nights this fall and only pay for 6 nights.

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


Stay 10 Nights, Only Pay for 8

Enjoy 2 FREE nights when you stay for 10 nights, only pay for 8. Whistler offers so many great fall activities, you'll be glad you stayed longer .

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


Stay for 14, Only Pay for 11

Enjoy 3 FREE nights, when you stay for 14 nights, only pay for 11. There's so much to do and see in Whistler you'll be glad you stayed the extra nights .

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


50% off 4th Night or 5th Night Free

Enjoy your 4th night at 50% off or your 5th night FREE during our Fall Sale!.

Valid: Sep 1, 2014 - Dec 19, 2014
Expires: Nov 15, 2014


Savings will be applied when you perform a search.


Early Booking Deals

50% off 4th Night or 5th Night Free

Book early and this November and December, enjoy your 4th night at 50% off or your 5th night FREE

Valid On: All Vacation Rentals
Valid: Nov 25 - Dec 19
Expires: Nov 15, 2014


Save up to Additional 10% - Book By November 15

Book early and save up to 10% on a 5+ night stay this winter or save up to an additional 10% on top of our other early booking vacation rental deals

Valid On: All Vacation Rentals
Valid: Jan 3 - Apr 20
Expires: Nov 15, 2014


Stay 7 Nights, Only Pay for 6 + Save up to an Additional 10%

This winter book early and enjoy your 7th night FREE and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Early Lift Ticket Specials & Kids Ski Free!

Adults save up to 50% on your lift tickets and Kids 12 and under Ski FREE with the purchase of an adult lift ticket of equal duration and identical start date (Blackout Dates for Kids Ski Free: Dec 20 - Jan 3, 1 free child per paying adult ticket)

Valid On: 3 Day+ Lift Tickets
Valid: Nov 27 - Apr 19
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 3

Stay 10 Nights, Only Pay for 8 + Save up to an Additional 10%

This winter stay longer and save! So enjoy a 10 night stay for the price of an 8 night stay and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Stay 14 Nights, Only Pay for 11 + Save up to an Additional 10%

This winter stay longer and save! Enjoy a 14 night stay for the price of an 11 night stay and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Savings will be applied when you perform a search.


FALL DEALS

7th Night FREE

Stay for 7 nights this fall and only pay for 6 nights.

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


Stay 10 Nights, Only Pay for 8

Enjoy 2 FREE nights when you stay for 10 nights, only pay for 8. Whistler offers so many great fall activities, you'll be glad you stayed longer .

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


Stay for 14, Only Pay for 11

Enjoy 3 FREE nights, when you stay for 14 nights, only pay for 11. There's so much to do and see in Whistler you'll be glad you stayed the extra nights .

Valid: Jun 1, 2014 - Oct 31, 2014
Expires: Oct 31, 2014


50% off 4th Night or 5th Night Free

Enjoy your 4th night at 50% off or your 5th night FREE during our Fall Sale!.

Valid: Sep 1, 2014 - Dec 19, 2014
Expires: Nov 15, 2014


Savings will be applied when you perform a search.


Early Booking Deals

50% off 4th Night or 5th Night Free

Book early and this November and December, enjoy your 4th night at 50% off or your 5th night FREE

Valid On: All Vacation Rentals
Valid: Nov 25 - Dec 19
Expires: Nov 15, 2014


Save up to Additional 10% - Book By November 15

Book early and save up to 10% on a 5+ night stay this winter or save up to an additional 10% on top of our other early booking vacation rental deals

Valid On: All Vacation Rentals
Valid: Jan 3 - Apr 20
Expires: Nov 15, 2014


Stay 7 Nights, Only Pay for 6 + Save up to an Additional 10%

This winter book early and enjoy your 7th night FREE and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Early Lift Ticket Specials & Kids Ski Free!

Adults save up to 50% on your lift tickets and Kids 12 and under Ski FREE with the purchase of an adult lift ticket of equal duration and identical start date (Blackout Dates for Kids Ski Free: Dec 20 - Jan 3, 1 free child per paying adult ticket)

Valid On: 3 Day+ Lift Tickets
Valid: Nov 27 - Apr 19
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 3

Stay 10 Nights, Only Pay for 8 + Save up to an Additional 10%

This winter stay longer and save! So enjoy a 10 night stay for the price of an 8 night stay and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Stay 14 Nights, Only Pay for 11 + Save up to an Additional 10%

This winter stay longer and save! Enjoy a 14 night stay for the price of an 11 night stay and for stays from January to April save up to an additional 10%

Valid On: All Vacation Rentals
Valid: Nov 1 - Apr 20
Expires: Nov 15, 2014
Blackout Dates: Dec 20 - Jan 2

Savings will be applied when you perform a search.


Unit Amenities
  • Alarm clock
  • BBQ
  • CD player
  • Ceiling fan
  • Coffee/Tea Maker
  • DVD Player
  • Fireplace, Gas
  • Full Kitchen
  • Hair Dryer
  • Internet Access, Wireless
  • Microwave
  • Mountain View
  • Non-Smoking
  • Private Balcony/Patio
  • Stereo
  • Telephone
  • Television Cable TV
  • Television, Flat Screen
  • Vaulted Ceilings
Building Amenities
  • 24-Hour Front Desk
  • Bike Storage
  • Free Shuttle to Village/Lifts
  • Meeting Rooms
  • Outdoor Hot Tub
  • Outdoor Pool (Year Round)
  • Parking, Secure Underground
  • Pay Parking
  • Shared Laundry Facilities
  • Ski Storage
  • Ski-in/Ski-out
  • Wireless Internet, Free
Bedding Configuration
  • Double
  • Two Twins
star rating
apostrophe Summer 2014apostrophe
Richard B. from Sheffield, ., United Kingdom stayed here in July, 2014

I can not rate highly enough our stay at glacier lodge. The accomodation was fantastic perfect for a family of 4. In summer with the local markets and adventure zone on the door step it was the ideal place to be in whistler, add to that the proximity to lost lake and it couldn't be any better. The unit was very well equipped and the staff all very helpful and knowledgable about the area. We have stayed in various locations in whistler for the past 12 years and this has to be possibly the best.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Loved Our Stay in 229!apostrophe
Kathy W. from Toronto, ON, Canada stayed here in March, 2014

We loved 229. Great value for $. Perfect for our family of 3 and lots of space. Close to the hills. The team at Whistler Platinum was really helpful.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Glacier Lodge #229apostrophe
Christine G. from Nebusice, , Czech Republic stayed here in February, 2014

Lovely open spacious unit with great views. Glacier Lodge offers the perfect location for our family, close to ski school and lifts, restaurants, shopping and grocery store.
This is our 4th Whistler vacation, we'll definitely come back to Glacier Lodge.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 4/5 Yes!
star rating
apostrophe Fabulous Stayapostrophe
A guest from Hornsby, NSW, Australia stayed here in February, 2014

Fantastic location and a great place to stay. Very well equipped kitchen, comfortable beds, great bathrooms and products. The fireplace didn't work very well (seemed to be operated by a thermostat which maybe needs looking at). They desperately need a new kettle since the current one doesn't have an on/off switch meaning you have to pull the plug out of the socket once boiled (not particularly safe). Would be great to have a washer/dryer in the apartment. The check in is insane. You have to lug everything up to Wood run Lodge to check in then go back down to Glacier. Apparently it's common for rental properties in Whistler but it would have been nice for them to advertise this to avoid the surprise once we had booked and paid. Overall great stay, great place and we would go back.


Response from Whistler Platinum Reservations

We are so pleased you enjoyed your stay with us here in Whistler. Thank you so much for taking the time to share your review and bringing to our attention the issue with the fireplace. Upon inspection, we found the pilot light in the fireplace had gone out. It has been relit and is now in working order. Please know our front desk is on call throughout your stay to assist with any issue or activities you need help with. Although we appreciate that going directly to the unit is convenient, we find that meeting our guests in person helps us deliver a superior guest experience as well as maintain the security of our vacation homes. We hope that the information and insights we offer our guests at check-in will outweigh any inconvenience. From your feedback, we have added the check-in location to each individual property page on our website. We are so glad you enjoyed your stay overall and your feedback is very important to us. We look forward to welcoming you back to Whistler again soon.

Guest Service Cleanliness Location Condition Recommend?
4/5 4/5 5/5 3/5 Yes!
star rating
apostrophe Great locationapostrophe
Juan D. from Mexico City, DF, Mexico stayed here in December, 2013

Great location, plenty of amenities around, steps from the gondola.
Not enough wardrobe space

Guest Service Cleanliness Location Condition Recommend?
4/5 3/5 5/5 4/5 Yes!
star rating
apostrophe Christmas holiday at Glacier lodgeapostrophe
Samantha O. from Radcliffe-on-trent, Nottingham, United Kingdom stayed here in December, 2013

Beautiful property in a fab location, great large lounge area and two decent size bedrooms with lovely clean bedding. Guest services were very helpful too.
Only problem is the wifi, kept cutting of for 24 hrs back on for a couple of hours then off again, very frustrating if need wifi for business.


Response from Whistler Platinum Reservations

Dear Samantha O, Thank you so much for writing your review on Glacier Lodge 229. As reported in previous responses to guest reviews, the Glacier Lodge does have its own strata ran wifi for the entire building, and thankfully they have recently upgraded so that more than one device can utilize it at once. However there are still restrictions on how much you are able to download, we will pass your feedback onto the strata council advising the need for further improvements. In the interim if high speed internet is one of your top priorities, be sure to let us know and we will recommend the best facility or homes for your stay. Again thank you for your review and we hope to see you again soon. Kind Regards, Corrine Harris Director of Operations

Guest Service Cleanliness Location Condition Recommend?
5/5 3/5 5/5 4/5 Yes!
star rating
apostrophe Vacation in whistlerapostrophe
Joe M. from Mississauga, Ontario, Canada stayed here in August, 2013

Great location at base of black comb. Quieter location but short walk to village. Great unit with some views of mountain. Nice sized deck.

Guest Service Cleanliness Location Condition Recommend?
5/5 4/5 5/5 4/5 Yes!
star rating
apostrophe Great accommodation, well located.apostrophe
Mike C. from Marlborough, Wiltshire, United States stayed here in March, 2013

A well located, comfortable and spacious apartment.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Glacier Lodge 229 winter experience 2013apostrophe
Martin R. from Enskede, N/A, Sweden stayed here in February, 2013

Great apartment and location. The poor thing is Glacier Lodge 229 is not a part of the Glacier Lodge management. Arrive in the middle of the night from over seas (23 hours ride) and not being able to get the keys to the 229 apartment at Glacier Lodge front desk ( we supposed to get them somewhere else far away up in the village and the Taxi was not available within 45 minutes this Saturday night to reach the Platinum Office), also we supposed to have "Free Internet" in our apartment, "Free" means just one computer and very limited use was allowed. The Platinum management was always keen to help when solving a problem but you have to put up a lot more convenient alternative for future late arriving customers instead of this late night hide and seek apartment key horror! Enough whining since The Lodge is fantastic, we just loved 229. Spacious quiet and kitchen and bathroom in perfect condition. Also very close to the skiing area! We love to come back!


Response from Whistler Platinum Reservations

Dear Martin, Thank you for writing your review, we apologize for the inconvenience with your check in procedure. For guests arriving after hours please call or e-mail us ahead of time and we will do our best to find a solution or send you instructions of how to receive your keys and access to your vacation home. The Glacier Lodge complex has its own wireless internet service which does only allow for one device to be running at a time. However our other vacation homes have dependable wireless internet that will support up to 10 devices. If staying connected is important to you while on vacation, let us know at the time of booking and we will make some recommendations as to which options may work best for you. Kindest Regards, Corrine Harris Director of Operations

Guest Service Cleanliness Location Condition Recommend?
3/5 4/5 5/5 4/5 Yes!
star rating
apostrophe Great location, rooms not spacious enoughapostrophe
Juan D. from Mexico City, DF, Mexico stayed here in January, 2013

Glacier Lodge has GREAT location. The unit is well mantained and has a very spacious living room and dinning/kitchen area.
The downside is the lack of space in the main room and den. There is not much room for clothes and the beds are not comfortable.

Guest Service Cleanliness Location Condition Recommend?
4/5 3/5 4/5 3/5 Yes!
star rating
apostrophe Great Location, Wonderful Stayapostrophe
Katherine B. from Surrey, British Columbia, Canada stayed here in December, 2012

We stayed over Christmas/ New Years and were grateful for a quiet location that was still central to everything. The space was great for our family of four. Check in and out was easy. We had a problem with the code for the door not working but a quick call on our cell and it was fixed in 30 sec. The only issue we had was with the daily limit on internet. We have an online business and having unlimited access is crucial. Overall, it is a nice condo in a great location. Walking distance to everything.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!
star rating
apostrophe great location in the upper villageapostrophe
John K. from Pompano Beach,, Florida, United States stayed here in August, 2012

We stayed for 5 nights with our nearly 2 year-old son. The layout was great for families with kids, rooms upstairs allow kids to go to bed while parents stay up, but room close to master to allow for access during night if the child wakes up. The property was not brand new but very clean and the unit itself was very nicely maintained. We did have issues with internet access (codes not working) but the property management company helped to work it out. Overall a great experience, excellent price/value ration.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Glacier Lodge review.apostrophe
A guest from Oregon, , United States stayed here in June, 2012

Fun room. The kids loved having their own space and TV. The also liked looking down to the living room from their room windows. The in room jacuzzi tub was nice. Would definately stay there again.

Guest Service Cleanliness Location Condition Recommend?
4/5 4/5 5/5 4/5 Yes!
star rating
apostrophe Great property, excellent location, perfect for our familyapostrophe
Steve M. from London, , United Kingdom stayed here in April, 2012

Unit 229 is a great space for a family of four - bedrooms are good size, two nice bathrooms, lots of storage, but most importantly a great, large living and dining space and full kitchen. The balcony outside would be great in Summer. Ski rental shop in the building as well as lovely Ciao Thyme Bistro. Liquor Store next door and small grocery store across the road. It's less than 5 mins in Ski boots from the apartment door to the Wizard Chairlift and that's hard to beat.
Glacier Lodge also has a pool and two hottubs which were nice on the sunny afternoon. We would definitely consider renting this place again and recommend it to others.

Guest Service Cleanliness Location Condition Recommend?
5/5 4/5 5/5 5/5 Yes!
star rating
apostrophe Whistler Ski Tripapostrophe
Paul R. from Winter Park, FL, United States stayed here in March, 2012

They need to come in and clean more often, we were there for 10 days and the cleaning lady only came once.

Guest Service Cleanliness Location Condition Recommend?
4/5 4/5 5/5 5/5 Yes!
star rating
apostrophe Perfect location in upper villageapostrophe
Yu-Hsien L. from , , Hong Kong stayed here in January, 2012

The initial check-in was a little confusing, because we actually have to check-in in the hotel NEXT DOOR, at the La Chamois instead of at the Glacier Lodge itself. And because we are not staying at La Chamois the check in counter could not give us the Wi-Fi passwords; the receptionist tell us to get it from the Lodge, but at the Lodge, the receptionist says that since we didn't book through them, he doesn't suppose to give us the passwords, we should ask our own agent... Any way, at the end the receptionist at the Lodge gave the password to us. The second confusion comes when I need some information regarding the Lodge facility, and I use the phone in the room to call the reception, but it goes straight to La Chamois, and again, when I ask them questions they could not answer, and tell me that I must go ask the reception at the Lodge myself, which means that I have to get out of the bed and get dressed and PHYSICALLY go downstairs to the reception if I need any little question to be answered. This I find very annoying and unprofessional. Well, if a phone is provided in the room, the agent should train the end of the receiver to have knowledge of ALL PROPERTY, or simply offer to find out then CALL BACK, not to tell your client to go find out for themselves.

Well, other then this service hiccups, I find the property very lovely and charming and in a perfect position regarding going up to the slope/lifts; or the shops & restaurants. I cannot commend much of the kitchen, because we didn't cook at all the entire stay. Because everything was so convenient, every morning, we just go down to the Portobello Cafe across the street in the Fairmount Hotel, it opens at 7am which is good if you want to have an early start of the day. For food, there're many good restaurants around the hotel, or simply take a short walk under the bridge/tunnel, within 10 mins you will be in the buzz of the Whistler Village.

We love the property very much it's spacious and

Guest Service Cleanliness Location Condition Recommend?
3/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Very nice unit in an above average building.apostrophe
A guest from Vancouver, British Columbia, United States stayed here in December, 2011

We were very satisfied with unit 229. It was clean and decorated nicely. Looks like recently renovated. The Glacier Lodge itself is above average. We were not directly connected with the front desk downstairs so any inquires and requests had to go to front desk at Chamois which was not very convenient. We would stay there again.

Guest Service Cleanliness Location Condition Recommend?
3/5 4/5 4/5 4/5 Yes!
star rating
apostrophe Awesome Location, Amazing Vacationapostrophe
Brad R. from Chester, NS, Canada stayed here in February, 2011

We received 211 cm of snow the week we were in Whistler. It was amazing! The kids were able to put their skis on outside the Glacier Lodge door and ski (or be pushed) to the base of Blackcomb for their lessons. The location was the perfect spot for our family. It's a short enjoyable walk to Whistler village and returning to Glacier Lodge we truly enjoyed the quieter atmosphere for relaxing in the evenings. We had an amazing week and would definitely recommend this location to anyone looking for a great place to stay in Whistler. We would not hesitate to stay here again.

Guest Service Cleanliness Location Condition Recommend?
5/5 4/5 5/5 4/5 Yes!
star rating
apostrophe great locationapostrophe
Nigel E. from Sydney, NSW, Australia stayed here in December, 2010

Guest Service Cleanliness Location Condition Recommend?
4/5 5/5 5/5 5/5 Yes!
star rating
A guest from Hong Kong, na, Hong Kong stayed here in December, 2010

Overall it was good but there were just a couple of niggles. The cooker failed to maintain the temperature, so our Christmas Dinner was about 3 hours late to the table. The electricity kept tripping and the desk staff wanted nothing to do with us as we were not Glacier Lodge guests. Fortunately we worked out one of the hairdryers kept tripping, so we stopped using it. The washing machine and dryer were not in the appartment, which the advertising led me to believe, which provewd a little inconvenient as other people obviously used the equipment and we had top stay in and wait for it to finish, so not as to inconvenience other guests

Guest Service Cleanliness Location Condition Recommend?
3/5 4/5 4/5 3/5 Yes!
star rating
apostrophe great property, plenty of room, good location, good package with only one small problem the hair drier kept tripping the power.apostrophe
Gillian S. from Beaconsfirld, VIC, Australia stayed here in December, 2010

A drying cupboard would be useful, when you are travelling with children.

Guest Service Cleanliness Location Condition Recommend?
4/5 5/5 5/5 5/5 Yes!
star rating
A guest from Long Beach, CA, United States stayed here in September, 2010

Guest Service Cleanliness Location Condition Recommend?
3/5 4/5 4/5 3/5 Yes!
star rating
apostrophe Glacier Lodge 229apostrophe
Julius K. from , , United States stayed here in August, 2010

The experience in this condo residence was overall very good. We were only two people but I could see how it could accommodate a family of up to six or two related couples. The sleeping setup upstairs is the reason I say that. You have to travel through what could be the sleeping quarters of children to get to the master bedroom. We were either fortunate, or unfortunate depending upon your preference, to be in Whistler during their heat wave. Daytime temperatures were in the mid 30’s and it took until early morning to cool down the unit. We had to leave the windows and balcony door open to let in the air as no fan was provided for the upstairs sleeping section. The ceiling fan, despite being on from the minute we walked in until the time we left was unable to cool the sleeping area. However, remember that the average summer temperature is considerably lower and this unit is equipped with a fireplace and heated floors.
We came to the conclusion that they fog the Whistler area because there were no black flies or mosquitoes in the unit despite never closing the windows and door. The balcony wraps around and provides complete privacy. There are two washrooms – so I could use the downstairs shower while my spouse slept upstairs. The Glacier lodge can be known to be too close to the busy walk nearby but this unit had no noise issues whatsoever and we were there when they had the mountain bike event. The unit was generally clean and in good shape. The appliances look good but appear to be on the lower end of the higher end. The refrigerator was running for two days until I figured out that it was set up way to high. I turned it down to the settings suggested and it worked much better – cooled better after that. The dishwasher left a film on all the dishes. I began to wash them by hand. I did not spend much effort trying to figure it out – it could just be the wrong soap, lacking rinse aid or softener. A vacuum would have been useful – I don’t sweep

Guest Service Cleanliness Location Condition Recommend?
4/5 4/5 5/5 4/5 Yes!
star rating
A guest from San Rafael, CA, United States stayed here in June, 2010

Guest Service Cleanliness Location Condition Recommend?
4/5 5/5 5/5 5/5 Yes!
star rating
apostrophe Fantastic Vacationapostrophe
A guest from Essex, UK, United Kingdom stayed here in April, 2010

I can advise that the room was fantastic, clean & exactly as the pictures we received beforehand.
The location is great for skiing & quiet, easy enough to get to the main village & some local shops & restaurants so ideal for families but not so great if your 21 & looking to go clubbing each night.
The staff at Whistler platinum were very helpful & friendly both before booking & upon arrival.
I had a fantastic vacation & would use this company again or recommend to friends.

Guest Service Cleanliness Location Condition Recommend?
5/5 5/5 5/5 5/5 Yes!

Check-in/Check-out Information

Check-in/Check-out Location: The Woodrun Lodge - 4910 Spearhead Place
  • Check-in: 4:00pm
  • Check-out: 10:00am

Minimum Age Requirement

The minimum age requirement for 4+ Bedroom units is 30 unless accompanied by a parent or guardian. The minimum age requirement for 1, 2 and 3 bedroom units is 25. Guests can be denied check-in if they do not meet the minimum age policy.

Payment and Cancellation Policy

Summer Season - May 1 to October 31: A non-refundable deposit of 30% of rent plus tax is taken at the time of booking. The balance of your stay is automatically charged 30 days prior to arrival. For bookings made within 30 days of arrival, the full amount will be charged at the time of booking and is non-refundable.

Winter Season - November 1 to April 30: A non-refundable deposit of 30% of rent plus tax is taken at the time of booking. The balance of your stay is automatically charged 60 days prior to arrival. For bookings made within 60 days of arrival, the full amount will be charged at the time of booking and is non-refundable.

We accept Visa, MasterCard, American Express, and bank transfers. Payments are non-refundable once processed.

Security Deposit

A security deposit will be required upon arrival. The security deposit will be held by way of a pre-authorization on a valid credit card. Guest (s) will either be required to sign a credit card authorization slip for the amount of the security deposit or enter their PIN for CHIP enabled credit cards. Cheques will not be accepted. The Manager may capture part or all of the security deposit to cover costs for excess cleaning, property damage, missing inventory, and noise violation fines imposed by a strata or the municipality. The amount of your deposit varies depending on the property reserved; One Bedroom: $500, Two Bedroom: $1000, Three Bedroom: $1500, Three Bedroom Den and Four Bedroom: $2000, Five and Six Bedroom: $2500, Kadenwood Homes: $5000.

Extra Person Charges

Rates are based on the bedding in each property. Adults sleeping on a pull out sofa bed will incur an extra charge of $50.00 CDN per person per night plus taxes. There is no additional fee for children under 18 years of age.

Tax

In the event of tax alterations by the government, Whistler Platinum Reservations Ltd reserves the absolute right to collect the revised tax without prior notice.

Garbage

Each complex has a garbage room. It is the responsibility of the guest to remove garbage. To protect wildlife in Whistler please do not leave garbage outside.

Guest Pre Arrival Forms

Whistler Platinum must receive completed guest pre-arrival forms with requested bed configurations, number of people staying in the property and expected time of arrival a minimum of 15 days prior to arrival date, or reservation may be subject to cancellation.

Hot Tubs

Whistler Platinum ensures that all private hot tubs are maintained regularly. Guest use hot tubs at their own risk. The strata management company for the complex maintains communal hot tubs. If you experience any problems, please call our office. Occasionally, tubs may need to be shut down for maintenance. Such maintenance is unavoidable and is to protect the health of users.

Housekeeping

Your property will be fully cleaned and prepared for your arrival with fresh sheets, towels and amenities. For guests staying eight nights or longer a complimentary mid stay clean and linen change will be scheduled. Laundry facilities are available at all properties either in-suite or in the building. Additional housekeeping services, including daily service, can be arranged for an additional fee and subject to availability.

Internet and Telephones

Wireless Internet access and all local telephone calls are free.

Liability Disclaimer

Prices for accommodation and packages are subject to change without notice, and reservations are based on availability. The information, products, and services published on this website may include inaccuracies or errors, including pricing errors. In the event that accommodation or packages are listed or provided to us at an incorrect price or with incorrect information due to typographical error or other error in pricing information, Whistler Platinum Reservations Ltd expressly reserves the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your pending reservation without penalty.

Limit of Liability

The booking guest and all members of the said guest's party (the "Guests") agree to conform to all notices, rules and instructions in and about the home. Guests are responsible for their own conduct and that of any invitees. Manager reserves the right, in its sole discretion, to refuse or interrupt occupancy in the event of any non-fulfillment or breach of rental conditions. Neither the Property Owner nor Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability.

A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and Whistler Platinum, from any losses, claims, damages, costs or expenses arising as a result thereof.

Should the property become uninhabitable or unavailable, Manager reserves the right to substitute another property for the one which has been booked, with every attempt made to provide a property or properties of similar or better quality. A confirmed reservation by email constitutes notice to Guests of these terms and they are deemed to have read and agreed to the foregoing and to have irrevocably authorized Whistler Platinum accordingly.

Multiple Properties

Please note that all properties are privately-owned and are equipped according to the individual owner's taste and requirements. Groups renting more than one property need to make sure inventory stays in the property. A restocking charge will be deducted from the security deposit if items have been moved to other properties.

Non-Smoking

All of our properties are non-smoking. Any unit with evidence of smoking inside will result in a $500 fine.

Parking

All properties have a specified parking stall for one vehicle. Some larger properties have two parking stalls. There is visitor parking available at most complexes, on a first come, first served basis. The average height clearance is 6ft. 9in. Over sized vehicles are difficult to accommodate in Whistler and parking for such vehicles may not be available at peak times. Parking instructions are unique to each complex and must be followed.
** Le Chamois Hotel and Glacier Lodge have paid parking in affect, payable on site.

Pets

Pets are permitted only in designated pet friendly properties. We ask that you leave your pets at home as they will be refused entry to a non-designated property. There will be a $500 fine for any pets or evidence of pets found in any non-designated pet-friendly units.

Towels

Adequate quantities of towels will be provided for the number of people booked. Delivery of extra towels is available, upon request.