Great time at Whistler

Whistler Platinum and all the services they provided were top notch.

Snow to Snow

Whistler is always fun. A little rain in the village but up on the mountain the snow was great.

Cold

The central heating down stairs did not work & up stairs we could not get it at a comfortable level. The electric jug leaked & we were lucky not to have an accident, the toaster was not of a standard expected,my grand daughter slept in a top bunk with no rail lucky she did not fall out. one of the bedrooms upstairs had a leak in the robe & therefore a smell, trying to keep the place warm so we ran out of timber for the fire & we were given damp wood to use not the best solution. I slept down stairs & as I injured my leg I spent several days in that very cold room. No I could not recommend this house.

Horstman Whistler 2013

The house was clean and quite spacious. The location of the house and the neighborhood was easily accessible. However, the house had an odd layout and was somewhat outdated. We found it a little frustrating that there was no full bathtub in any of the bathrooms. This made bathing infants a challenge. It was cold by the windows, there was no TV in the main room and the TV in the small adjoining room was small. In fact, this room was quite cold and although the TV allowed a record function, it did not actually record. It was also odd that for an executive rental there was no premium TV service, the bedding was rough and there was a leak that dripped from above onto the stairway. If you happened to step on where it was leaking on the stairway you could have easily slipped. Lastly, the top step on the staircase slopes, which causes you to easily slip - very scary when you are carrying an infant.

Dear Guest,Thank you for taking the time to share your recent experience with us. We’re pleased to hear you enjoyed the spaciousness of the home and its location however we’re disappointed to read your comments about the condition of your vacation property. The roof on the property had been replaced last summer due to a previous “ice damming” issue and we have since contacted the roof contractor to review again.You’ll be pleased to hear that as a result of your comments we have since repaired the top stair and installed a new, larger flat screen TV in the sitting area.We hope you and your guests enjoyed the holidays in Whistler and we hope to have the opportunity to ensure your next stay is nothing short of outstanding.Sincerely, ErinReservations Manager - Whistler Platinum

whistler Ski Vacation

Very lovely home to stay in with friends and family for a delightful week of skiing in beautiful downhill Whistler/Blackcomb.

Great Stay at Horstman

We had a great stay at Horstman Estate 4941. The house was spacious, clean, and suited our large group very well. Erin from WhistlerPlatinum was great and attended to our every needs. We would certainly stay here again and look forward to returning next spring. Also, great outdoor hottub that holds up to 8 adults.

Horstman

It was a very nice house, but needs some maintenance. The back door is in disrepair and the shower door is broken. It just appeared as though the house needed some updating. Good location, good staff.

great location and place

There were 10 adults that stayed here and it worked out really well. Little unsure about having to take our garbage and recycling to an off site location for $1000/night.

Great Family Home in whistler

Our family and our friends and their children happily shared this beautiful and well equipped home which has gracious common space. The private hot tub was hot, spacious and easy to use. The additional kitchen on the lower level was useful. Nice ping pong table, too.

Great Time in Whistler at 4941 Hortsman

A great lodge in Whistler in a very nice part of town.
Great space and facilities, with everything you need for a wonderful stay. The upstairs rooms are all equal in size (big) and bathrooms too. Main living space is great and kitchen fully equipped. Downstairs is probably best for kids or a nanny but also spacious.
Location is very nice, although ski in route is hard to find and not accessible to all levels. Whistler Bus service is excellent though, and less than a 5 min walk in ski boots.
Overall a great place - it helped we had amazing powder conditions in April.

House was great - beautiful, big, well located

Thanks to you for all your help - you were very helpful throughout, as was everyone at Whistler Platinum. The house was great - beautiful, big, well located - it was perfect for our group. However, it was disappointing that ice-damns built up and the house was leaking in several places. A bit of a pain and inconvenient, but felt terrible for the house and owners.
Another suggestion for this and other ski in/out properties - have a detailed map of how to get from the slopes to the exact spot to ski in to. Tried skiing in once, arrived at the Horstman House because they were the only familiar signs, and we were way off. Luckily a delivery guy was at Horstman House and I gave him $20 to drive my buddy and I to our house.
Didn't want to put a public review in due to the leaky house issue, as I am hoping it is fixable.
Thanks again for your help - especially with all the snow!

house is great,decoration(especially lights)medium

it is quite easy to change atmosphere into a really cosy to wintersport belonging place by reorganising lighting.

Beautiful house. Handled our party of eleven with four small children easily. Amenities were good. Showers only. No bathtub in the house. Short walk to the bus for transportation throughout Whistler. We'd come back!

Great house for what we were looking for. Property Management were very responsive - made a long work related stay enjoyable!

The kitchen had no basic's in it. All rental homes should have the basic's, ie. salt/pepper/sugar! Also, one of the showers had no door, and 2 of the other showers had doors that were falling off. Also, the door out of the TV room kept falling off its hinges. Super annoying. The person that SAVED the day over and over was Erin. She was on duty all the time and super helpful. She needs a raise!