Check-in/Check-out Location: The Woodrun Lodge - 4910 Spearhead Place
- Check-in: 4:00pm
- Check-out: 10:00am
Minimum Age Requirement
The minimum age requirement for 4+ Bedroom units is 30 unless accompanied by a parent or guardian. The minimum age requirement for 1, 2 and 3 bedroom units is 25. Guests can be denied check-in if they do not meet the minimum age policy.
Payment and Cancellation Policy
Summer Season - May 1 to October 31:
A non-refundable deposit of 30% of rent plus tax is taken at the time of booking. The balance of your stay is automatically charged 30 days prior to arrival. For bookings made within 30 days of arrival, the full amount will be charged at the time of booking and is non-refundable.
Winter Season - November 1 to April 30:
A non-refundable deposit of 30% of rent plus tax is taken at the time of booking. The balance of your stay is automatically charged 60 days prior to arrival. For bookings made within 60 days of arrival, the full amount will be charged at the time of booking and is non-refundable.
We accept Visa, MasterCard, American Express, and bank transfers. Payments are non-refundable once processed.
Each reservation will be required to provide a security deposit at the time of check-in in the form of a credit card pre-authorization. The security deposit will range from CAD$1000 and up to CAD$5000 for estate homes such as Kadenwood. The pre-authorization will be released by the credit card provider approximately 2 weeks after departure provided no charges are incurred for excess cleaning or property damage.
Extra Person Charges
Rates are based on the bedding in each property. Adults sleeping on a pull out sofa bed will incur an extra charge of $50.00 CDN per person per night plus taxes. There is no additional fee for children under 18 years of age.
Daily housekeeping is available for an extra fee. Stays of eight days or more include a complimentary midweek clean. All properties offer laundry facilities either in the unit or in the building.
All properties have a specified parking stall for one vehicle**. Some larger properties have two parking stalls. Parking instructions are unique to each complex and must be followed.
** The Aspens, Le Chamois Hotel and Glacier Lodge have paid parking in affect, payable on site.
Internet & Telephones
Wireless Internet access and all local telephone calls are free.
All hot tubs are maintained regularly. Guests use hot tubs at their own risk. Occasionally, hot tubs may need to be shut down for maintenance to protect the health of users.
All of our properties are non-smoking. Any unit with evidence of smoking inside will result in a $500 fine.
Pets are not allowed. There will be a $500 fine for any pets or evidence of pets found in the unit.
Guest Pre Arrival Forms
A completed guest pre-arrival form must be submitted a minimum of 15 days prior to arrival or the reservation may be subject to cancellation.