You are here

Home

Whistler Accommodation

Whistler Hotels

Accommodation

Booking Policies

Booking Policies for Vacation Rental Homes and Condos managed by Whistler Platinum

Minimum Age Requirement

No Guest younger than thirty (30) years of age on the day of check-in will be permitted to rent or occupy a vacation rental of four (4) or more bedrooms unless accompanied in the same property by a parent or guardian. This age requirement will be reduced to twenty-five (25) years of age for one (1), two (2), and three (3) bedroom properties. Please be aware that guests that do not meet the minimum age policy will be denied check-in, or will be required to vacate a rented property. No refunds or other compensation shall be due from the management company to anyone as a result of the denial of occupancy to an underage guest or other accompanying guests. Whistler Platinum reserves the right to ask for proof of age.

Hotel Minimum Age Requirement

Minimum age requirements vary by hotel. For most hotels, the primary guest must be at least twenty-one (21) years of age on the day of check-in. If the minimum age requirement is older (usually twenty-five (25) years of age), it will be listed on the Hotel policies at the time of booking or on the hotel details page. The Hotel reserves the right to ask for proof of age. No refunds or other compensation shall be due from the management company to anyone as a result of the denial of occupancy to an underage guest or other accompanying guests.

Payment Schedule

Summer Season: May 1 - November 30: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 30 days prior to arrival. If booking is made within 30 days of arrival, the full amount will be charged at time of booking.
Winter Season: December 1 - December 17 & January 1 - April 30: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 45 days prior to arrival. If booking is made within 30 days of arrival, the full amount will be charged at time of booking.
Festive Season: December 18 - December 31: A non-refundable deposit of 30% of room and tax will be charged at the time of booking. The remaining balance will be charged 90 days prior to arrival. If booking is made within 90 days of arrival, the full amount will be charged at time of booking.

Cancellation Policy

Summer Season: May 1 - November 30: If the reservation is canceled outside 30 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 30 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.
Winter Season: December 1 - December 17 & January 1 - April 30: If the reservation is canceled outside 45 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 45 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.
Festive Season: December 18 - December 31: If the reservation is canceled outside 90 days of arrival, 30% room and tax is non-refundable. If the reservation is canceled within 90 days of arrival (after full payment has been taken) the full payment is non-refundable. A cancellation number will be issued at time of notification.

Security Deposit

Each reservation will be required to provide a security deposit at the time of check-in by way of a pre-authorization on a valid credit card. The security deposit will range from CAD$1000 to CAD$2500 for most properties, and may be up to CAD$5000 for the estate homes such as Kadenwood. Provided no charges are incurred for excess cleaning, property damage or telephone calls, the authorization should be released by the credit card provider approximately 2 weeks after departure.

Extra Person Charges

Every property is priced with a maximum of 2 adults per bedroom. (Dens and Lofts are considered bedrooms) Additional guests will be charged $30.00 (CDN) per person per night. During Festive Season and Winter Holiday dates this will be charged at $50.00 per person, per night.
Please note there are a maximum number of guests allowed in each property. A maximum of One roll away bed per property will be permitted. Guests using a sofa bed or requiring a roll away bed for an additional person will be charged the extra person charge.

Liability Disclaimer

Prices for Accommodation and packages are subject to change without notice, and reservations are based on availability. The information, products, and services published on this website may include inaccuracies or errors, including pricing errors. In the event that Accommodation or packages are listed or provided to us at an incorrect price or with incorrect information due to typographical error or other error in pricing information, Whistler Platinum Reservations Ltd expressly reserves the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your pending reservation without penalty.

Housekeeping

Our self-catering properties will be clean and ready for arrivals. Daily housekeeping is available for an extra fee. For stays of eight days or more, we offer a complimentary midweek clean. All properties have laundry facilities either in the unit or in the building.

Towels

Adequate quantities of towels will be provided for the number of people booked. Delivery of extra towels is available, upon request.

Multiple Properties

Please note that all properties are privately-owned and are equipped according to the individual owner's taste and requirements. Groups renting more than one property need to make sure inventory stays in the property a restocking charge will be deducted from the security deposit if items have been moved to other properties.

Parking

All properties have a specified parking stall for one vehicle. Some larger properties have two parking stalls. There is visitor parking available at most complexes, on a first come, first served basis. The average height clearance is 6ft. 9in. Over sized vehicles are difficult to accommodate in Whistler and parking for such vehicles may not be available at peak times. Parking instructions are unique to each complex and must be followed.
** The Aspens, Le Chamois Hotel and Glacier Lodge have paid parking in affect, payable on site.

Garbage

Each complex has a garbage room. It is the responsibility of the guest to remove garbage. To protect wildlife in Whistler please do not leave garbage outside.

Telephones

All local telephone calls are free. Long distance calls must either be charged to your own calling card or placed with a purchased telephone card. Please note that not all U.S. or overseas 800 numbers are accessible from Canada. Telephone cards are available for purchase at many stores throughout Whistler.

Hot Tubs

Whistler Platinum ensures that all private hot tubs are maintained regularly. Guest use hot tubs at their own risk. The strata management company for the complex maintains communal hot tubs. If you experience any problems, please call our office and we shall alert the strata company. Occasionally, tubs may need to be shut down for maintenance. Such maintenance is unavoidable and is to protect the health of users.

Smoking / Pets

Please respect the living space as ALL of our properties are non-smoking inside the property. Please limit smoking to balcony or patio areas where permissable. Please use the provided ash trays to dispose of cigarette butts as they must not be disposed of over the railings as this is considered a fire hazard. Any units with evidence of smoking inside will result in a $500 fine.
Whistler Platinum can appreciate how important your pets are. However, we request that you leave your pets at home as we are unable to accommodate them. There will be a $500 fine for any pets or evidence of pets found in the units.

Guest Pre Arrival Forms

Whistler Platinum must receive completed guest pre-arrival forms with requested bed configurations, number of people staying in the property and expected time of arrival a minimum of 15 days prior to arrival date, or reservation may be subject to cancellation.

Arrival

Nights

Bedrooms

Adults

Children

Select a Property

Whistler Hotels

Finding the perfect Whistler Hotel for your getaway just got easier. We've chosen some of the best Whistler hotels in a variety of locations and all at great rates for your next Whistler vacation. From luxury 5-star Whistler hotels to affordable, value-orientated hotels in Whistler, we have the Whistler hotel to suit your needs and budget.

Experience the Pan Pacific Whistler Village, right in the heart of Whistler village and only steps from the gondolas, or the The Fairmont Chateau Whistler, Whistler's landmark hotel on Blackcomb, or discover the luxury of the Four Seasons Whistler, Canada's only Five-Diamond hotel. Whatever your needs, Whistler Platinum's friendly in-resort vacation consultants are on hand to help you find perfect Whistler hotel for your Whistler vacation.

Filter Hotels:

Four Seasons Resort Whistler - Upper Village

Enjoy the scenic splendour of one of North America's top mountain resorts, wrapped in Four Seasons comfort and intuitive personal care. Experience Four Seasons renowned ski concierge service first hand.

Distance to lifts: 5 minute walk | Distance to Village: 10 minute walk Availability

Nita Lake Lodge - Creekside

Situated on the shores of Nita Lake, Nita Lake Lodge is Whistler's newest boutique hotel. Capturing the essence of mountain living, this 77-suite lodge is walking distance to the Creekside Gondola and a short drive to Whistler Village.

Distance to lifts: 5 minute walk | Distance to Village: 10 minute drive Availability

Fairmont Chateau Whistler - Upper Village

The Fairmont Chateau Whistler has been Whistler's landmark hotel since opening its doors in 1989. Nestled at the base of breathtaking Blackcomb Mountain, the Chateau Whistler is just a five-minute walk from the village of Whistler

Distance to lifts: Ski-in Ski-out | Distance to Village: 5 minute walk Availability

Hilton Whistler Resort - Whistler Village

The Hilton Whistler Resort and Spa is located at the base of both Whistler and Blackcomb mountain gondolas in the heart of Whistler Village. Stroll to either mountain, Whistler Golf Course and everything else the village has to offer.

Distance to lifts: 1 minute walk | Distance to Village: In Village Availability

Pan Pacific Whistler Village - Whistler Village

At Pan Pacific Whistler Village Centre, experience the contemporary yet intimate ambience of the newest and hottest Whistler boutique hotel situated in the heart of Whistler Village and only a short 3 minute walk to the slopes.

Distance to lifts: 3 minute walk | Distance to Village: In Village Availability

Westin Resort and Spa - Whistler Village

With Whistler and Blackcomb Mountains in our backyard and the driving range in the front, The Westin Resort and Spa places you in the heart of one of Canada's great year-round recreation destinations.

Distance to lifts: Ski-in Ski-out | Distance to Village: In Village Availability

Evolution Whistler - Creekside

Evolution's unique contemporary design can only be described as a modern take on mountain lodging. Located slopeside in Whistler Creekside, a lively yet laidback alternative to nearby Whistler Village. Creekside has everything you could want right outside your door.

Distance to lifts: Ski-in Ski-out | Distance to Village: 7 minute drive Availability

Pan Pacific Mountainside - Whistler Village

Experience exceptional service and one of the best locations in Whistler at the award winning Pan Pacific Mountainside Hotel, located right at the base of Whistler and Blackcomb Gondolas.

Distance to lifts: Ski-in Ski-out | Distance to Village: In Village Availability

Sundial Boutique Hotel - Whistler Village

Located in the heart of the village and only steps from the gondolas, the Sundial Hotel boasts 49 luxurious suites with full kitchens and gas fireplaces. Gorgeous views mean you don't have to leave the sights of Whistler behind when you step into the hotel.

Distance to lifts: Ski-in Ski-out | Distance to Village: In Village Availability

First Tracks Lodge - Creekside

Elegant and richly stated, First Tracks Lodge is a unique collection of designer suites that blends unparalleled luxury with an inspired location. First Tracks Lodge is literally steps from the Creekside Express Gondola, shopping, fine dining and apres ski.

Distance to lifts: Ski-in Ski-out | Distance to Village: 7 minute drive Availability

Summit Lodge and Spa - Village North

This four-story lodge is located in Village North, adjacent to the pedestrian-friendly Whistler Village stroll and just a mile from the Whistler/Blackcomb ski lifts. Guests enjoy a complimentary ski shuttle to nearby runs.

Distance to lifts: 8 minute walk | Distance to Village: In Village Availability

Legends Whistler - Creekside

Legends is a condominium style lodge, located ski-in, ski-out in Whistler Creekside, just steps away from the Creekside Gondola. This lodge offers one, two and three bedroom suites, some overlooking the famous "Dave Murray" ski run.

Distance to lifts: Ski-in Ski-out | Distance to Village: 7 minute drive Availability

Whistler Hotels + Lift Tickets = Savings!

Customize your own Whistler Ski Package to best fit your travel plans and maxmize your savings by booking accommodation and lift tickets together. For room only savings on Whistler luxury hotels, browse our Whistler hotel deals.