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Have you recently purchased a Whistler vacation home and are looking for a company to manage your property? Are you fully satisfied with the current service from your Whistler property management company?
Perhaps Whistler Platinum can help. We are a small and experienced team of professionals offering highly personalized property management and rental management services to absentee Whistler home owners. We focus on meeting the individual needs of our owners and their Whistler rental homes. Whistler Platinum specializes in luxury accommodation only.
Our services are not for everyone. We manage only those homes able to obtain a four or five Peak (Star) Rating by Tourism Whistler. With this select portfolio of homes, we are able to provide a high level of individual attention to each home, and give our owners the confidence and comfort that their interests are being well served. Most guests and locals recognise that we are the leading provider of luxury accommodation in Whistler. We are ranked number 1 in Google.com for keyword terms such as 'luxury Whistler accommodation' and 'luxury Whistler rentals'.
Our Property Management Services and Fees
We offer a range of property management services to owners with our rental management fees starting as low as 20% and rising to 40% for our most comprehensive level of service. The property management services offered by Whistler Platinum include sales and marketing, reservations, collecting rental deposits, in-house check-in and check-out, in-resort concierge, housekeeping and property maintenance. Our full-time guest services includes meeting and greeting all guests and escorting them to the home upon arrival. Prompt assistance is always available to guests throughout their stay. We provide the uppermost level of care for your home. Unlike many other companies, we do not burden our owners with a host of "nickel & dime" fees. There are no call out charges for special visits to your home and most maintenance problems can be repaired in-house and incur only the costs of materials. We are currently looking to add qualified homes to our portfolio of Whistler chalets and Whistler condos.
Our Property Management Benefits
Platinum's combination of superior operational resources, marketing reach, leading-edge reservation technology, talented and experienced staff and strong emphasis on service position Platinum as the leading luxury property management company in Whistler.
Contact , our Owner Relations Director for a brochure, property management package and revenue projection.
Whistler Property Management Testimonials
We enjoy a good reputation with our owners and encourage you to ask them for a reference. Many of our home owners would be pleased to talk with you about their experience working with Whistler Platinum. Some of their testimonials can be found below.
All in all, everyone on your team was absolutely fantastic. All my guests plan to return and will use Whistler Platinum, as well as recommending you to all their friends. Needless to say, I was delighted at this.
Finally, your team have been in constant communication with us regarding the progress on our home. We have been immensely reassured by their hands-on presence. We want to personally thank your entire team, for what we consider to be service that is well above and beyond the call of duty for any property management company. We are most grateful.
L. and S. Stubbs
We interviewed a number of prospective property management companies to ensure that we made the right choice. Given that we live so far from Whistler, we placed a great deal of emphasis on finding a company that we could entrust our property to and enjoy peace of mind knowing that it was being well looked after. We are glad to say that we have no regrets about our decision!
Northern Lights Owner
I just reviewed the actual cash flow statement for my Whistler property 8/03
to 8/04. Gross revenue is up from 75K (managed by another company) when we purchased the unit in 2001 to 159K now exceeding our targeted goal.
The Platinum staff continues to be both accessible and responsible. With your continued help I remain comfortable with your maintenance and management of my Whistler property. Thank you,
Northern Lights Owner
I just wanted to drop you and the Platinum staff a quick note saying thank you for such a wonderful year. I’ve been very pleased with how Platinum has handled all aspects of managing our property. From the way you’ve handled owner-relations; to the way our property is marketed and managed it’s been a comfort to know there is such a qualified and professional staff managing our property and investment.
Painted Cliff Owner
We were looking for a property manager who believed, as we did, that the upscale market for renters/guests was not being properly served in Whistler. We wanted a firm who could attract the upscale vacationer, and also could provide concierge services to guests. We also wanted someone who knew how to work with clients (owners and guests) in a collaborative way to (1) enhance a guest's experience so they would "repeat" and (2) work with owners to enhance a property and improve its value. We have been very pleased with Platinum! Platinum has done everything that was promised. It really is the Platinum employees who make things work. From owner-relations, to marketing, to guest services, and maintenance, all of the folks we have met have been outstanding in their work.
As you know, some of our guests have written notes at the end of their stay, thanking your firm for its services. One thing that has impressed us is Platinum's focus on building relationships with guests and owners. That is only one of the many differences that distinguish Platinum from other Whistler property management companies.
Nicklaus North Owner