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Whistler Property and Vacation Rental Management

Whistler Property and Vacation Rental Management

Have you recently purchased a Whistler vacation home and are looking for a company to manage your property? Are you fully satisfied with the current service from your property management company? Perhaps Whistler Platinum can help?

We are a Whistler based Owner-operated medium sized company with an experienced team of local professionals offering highly personalized property and rental management services to absentee Whistler home Owners. We focus on meeting the individual needs of our Owners and their Whistler rental homes. Whistler Platinum specializes in luxury accommodation.

Why choose Whistler Platinum?

Most guests, Owners, and locals recognize that we are the leading provider of luxury accommodation in Whistler. Our select portfolio of homes allows us to provide meticulous care and attention to each home and gives our Owners the confidence and comfort that their interests are being well served. Whistler Platinum offers both Chalet Care or a Full Vacation Property and Rental Management package that maximizes revenue for Owners.

Our Property Management Services

We offer a range of property management services that include a dedicated Owner Relations representative, professional photo portfolio of you vacation home, in-house sales and marketing, reservations, front desk operations, collection of all monetary rental funds, full-service concierge services for Owners and guests alike, housekeeping and general property maintenance. Our concierge service includes in-house check-in and check-out, co-ordinating transfers, activities, ski school, in-house massages, dinner reservations and groceries upon arrival. Prompt assistance is always available to both Owners and guests throughout their stay.

We provide the highest level of care for your home. Unlike many other companies, we do not burden our Owners with a host of "nickel & dime" fees. There are no call out charges for special visits to your home and most maintenance problems can be repaired in-house and incur only the costs of materials. We are currently looking to add qualified homes to our portfolio of Whistler chalets, townhomes and condos.

Our Property Management Benefits

  • Meticulous care & maintenance of your Whistler home
  • Online access to monthly statements detailing all bookings, expenses and payments
  • Owners can reserve their home online via a secure Owner login
  • Enjoy a high percentage of loyal repeat guests and direct bookings. This in return means low Travel Agent fees and greater security of knowing who is booked into your home.
  • Enjoy longer stays with a significant UK, Australian and Hong Kong client base
  • In-resort concierge service for your visits to Whistler
  • Communication commitment. Contactable 7 days/week (After hours emergency available outside of front desk hours)
  • Focus on maximizing revenue
  • Dedicated Owner Relations Representative
  • Access to exclusive discounts at select Whistler retailers and restaurants
  • Priority service from contractors
  • Consumer Protection

Whistler Platinum's combination of superior operational resources, marketing reach, leading-edge reservation technology, talented and experienced staff and strong emphasis on service, position Whistler Platinum as the leading luxury property management company in Whistler.

Contact for a property management package and revenue projection.

Whistler Property Management Testimonials

We enjoy a good reputation with our owners and encourage you to ask them for a reference. Many of our home owners would be pleased to talk with you about their experience working with Whistler Platinum. Some of their testimonials can be found below.

All in all, everyone on your team was absolutely fantastic. All my guests plan to return and will use Whistler Platinum, as well as recommending you to all their friends. Needless to say, I was delighted at this.

Finally, your team have been in constant communication with us regarding the progress on our home. We have been immensely reassured by their hands-on presence. We want to personally thank your entire team, for what we consider to be service that is well above and beyond the call of duty for any property management company. We are most grateful.

L. and S. Stubbs
Taluswood Owner

We interviewed a number of prospective property management companies to ensure that we made the right choice. Given that we live so far from Whistler, we placed a great deal of emphasis on finding a company that we could entrust our property to and enjoy peace of mind knowing that it was being well looked after. We are glad to say that we have no regrets about our decision!

M. Smith
Northern Lights Owner

I just reviewed the actual cash flow statement for my Whistler property 8/03
to 8/04. Gross revenue is up from 75K (managed by another company) when we purchased the unit in 2001 to 159K now exceeding our targeted goal.

The Platinum staff continues to be both accessible and responsible. With your continued help I remain comfortable with your maintenance and management of my Whistler property. Thank you,

S. Goodwiller
Northern Lights Owner

I just wanted to drop you and the Platinum staff a quick note saying thank you for such a wonderful year. I’ve been very pleased with how Platinum has handled all aspects of managing our property. From the way you’ve handled owner-relations; to the way our property is marketed and managed it’s been a comfort to know there is such a qualified and professional staff managing our property and investment.

P. Wilkins
Painted Cliff Owner

We were looking for a property manager who believed, as we did, that the upscale market for renters/guests was not being properly served in Whistler. We wanted a firm who could attract the upscale vacationer, and also could provide concierge services to guests. We also wanted someone who knew how to work with clients (owners and guests) in a collaborative way to (1) enhance a guest's experience so they would "repeat" and (2) work with owners to enhance a property and improve its value. We have been very pleased with Platinum! Platinum has done everything that was promised. It really is the Platinum employees who make things work. From owner-relations, to marketing, to guest services, and maintenance, all of the folks we have met have been outstanding in their work.

As you know, some of our guests have written notes at the end of their stay, thanking your firm for its services. One thing that has impressed us is Platinum's focus on building relationships with guests and owners. That is only one of the many differences that distinguish Platinum from other Whistler property management companies.

J. Pritchard
Nicklaus North Owner