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About Whistler Platinum

Vacation Property Inspector

Job Title Vacation Property Inspector
Department Property Services
Reporting Relationships Property Services Manager
Supervises Service Standards
Hours of Work/Wage 32- 40 hours per week, depending on business levels Day shifts in a 7-day a week operation
Purpose

Responsible for meticulous inspection of the services provided by housekeeping and maintenance services teams for Platinum's high-end vacation properties. Ensure high standards of cleanliness are exceeded in all resident areas and ensure proper protocol is followed when they are not.

Qualifications
  • Prior housekeeping experience or experience in a similar role required.
  • Must be able to speak, read, write and understand English.
  • Clean and valid BC Driver’s License
  • Able to physically meet the responsibilities of the position i.e. walk/stand for a long period of time, carry and lift items weighing as much as 40 lbs and pull/push up to 200 lbs.
  • Keen eye for detail
  • Work well independently
  • Able to delegate requests and develop great working relationships.
  • Passion for order and quality in hospitality.
  • Capable of creative problem solving.
  • Good communication skills, approachable, friendly demeanor, and a positive attitude at all times.
  • Proven ability to excel in a team environment.
Primary Duties:
  • Inspection of housekeeping standards with light housekeeping duties on occasion.
  • Inspect high-end vacation property homes pre and post arrival of guests.
  • Follow specific timelines and protocol involved in the inspection process and ensure our vacation properties are properly readied for VIP arrival.
  • Organize and complete projects daily, weekly, seasonally or as required.
  • Coordinate special requests for services through maintenance, owner services or 3rd party housekeeping contractors.
  • Prompt and accurate reporting of completed or incomplete services, reporting of any properties unable to be serviced or inspected, according to set procedures.
  • Provide minor housekeeping touchup services when required with the highest regard for our specific clientele base.
  • Respond quickly to any requests in a friendly and professional manner. Follow up to ensure Client or Team member satisfaction.
  • Take ownership of the timely completion and documentation of rotating cleaning and maintenance tasks and for vacation properties - according to set procedures.
  • The immediate reporting of unsafe conditions and needed repairs, as per guidelines provided.
  • Work in such a careful manner that damage to the building and its contents is prevented at all times.
  • Work in accordance with Health & Safety mandates and Departmental Loss Prevention rules.
  • Show continuous support for all environmental- and energy conservation initiatives.
  • Handle chemicals as per WHMIS regulations.
  • Ensure upmost security of all client property (including lost & found items), storage rooms, owner lockups and equipment as per guidelines provided.
  • Maintain a professional image at all times through conduct, appearance and dress by following company policies & procedures as outlined in the Team Member handbook.
  • Contribute to the successful organization and morale of your team and the overall company
  • Other duties or tasks as assigned.

Please forward your application to .